Service Integration and Management (SIAM®) Professional - Examen inclus

Formation : 14700

RÉFÉRENCE INTERNE DE LA FORMATION :

SIAMP

Description de la formation

Service Integration and Management (SIAM) is a methodology used to manage and seamlessy integrate multiple service providers to ensure a single business-facing IT organization. The EXIN SIAM™ Professional certification tests a candidate’s knowledge and skills of the activities in the four stages of the SIAM roadmap. A candidate who successfully completes the EXIN SIAM™ Professional can analyze, plan, build and inspect a multi-service provider environment.


Scope


The EXIN SIAM™ Professional certification tests a candidate’s knowledge of the application of SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts in the following areas:



  • The Discovery and Strategy stage

  • The Plan and Build stage

  • The Implement stage

  • The Run and Improve stage

  • SIAM practices across the stages
  • Destinataires de la formation


    The target group includes, but is not limited to:



    • Service Managers and Practitioners

    • Service Provider Portfolio Managers

    • Process Managers

    • Project Managers

    • Change Managers

    • Service Level Managers

    • Business Relationship Managers

    • Program Managers

    • Supplier Managers

    • Service Architects

    • Process Architects

    • Business Change Practitioners

    • Organizational Change Practitioners

    • SIAM consultants

    Mots-clés en rapport avec la formation

    SIAM, Foundation, Discovery, Strategy, Plan, Build, Implement, Run, Improve, ITIL, Service, Integrator, COBIT, DevOps, Agile, Global Knowledge, cursus, training, ITSM, servicemanagement, integration, professional, Global Knowledge, Skillsoft