ITIL® 4 Specialist - Create, Deliver, Support - Examen inclus

Formation : 14536

RÉFÉRENCE INTERNE DE LA FORMATION :

ITIL4CDS

Description de la formation

 Enhance your skills in designing, delivering and managing digital products and services. Upgrade your strategy, manage issues effectively and foster a culture of continuous improvement.


What’s included:


- 12 month online access


- Official eBook


- Exam voucher – available in 9 languages


- Learning Resource Kit


- Interactive eLearning


- Auto-marked sample papers, Casestudies and Practical exercises


- Device-friendly Mobile-optimised


- 2-3 hour content


 


ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.


 


e-Learning



Interactive self-paced content that provides flexibility in terms of pace, place and time to suit individuals and organisations. These resources also consist of online books, educational podcasts and vodcasts, and video-based learning.


Destinataires de la formation


  • Individuals continuing their journey in service management

  • ITSM managers and aspiring ITSM managers

  • ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery

Mots-clés en rapport avec la formation

ITIL, ITSM, ITIL4, IT Service Management, Axelos, Peoplecert, Best Practice, ITIL Foundation, ITIL4 Foundation, ITIL training, ITIL cursus, Global Knowledge, cursus, training, Service Value System, Service Value Chain, ITIL Guiding Principles, CDS, Create